Volunteering with Jigsaw South East

Volunteering with Jigsaw South East

Volunteering with Jigsaw (South East)

 At Jigsaw (South East) we rely upon volunteers to enable us to support the bereaved families who attend our groups and those facing the loss of a loved one through serious, life-threatening illness. Without volunteers, we would not be able to support the various fundraising events that enable us to provide these families with the support and strategies they need to cope in the future.

Volunteering gives you an opportunity to make a difference to people’s lives in your community and can be immensely rewarding. As a volunteer, you will learn new skills and be able to use existing ones to help our charity run smoothly. Volunteering can also help develop your personal skills and confidence.

See below for an outline of the different volunteer roles that we can offer.


Grief Support Groups Volunteer


You can be a Grief Support Groups Volunteer, providing support to our qualified Grief Support Workers (GSWs) at our six-week Grief Support Groups. These take place in East Grinstead, Reigate and Merrow (Guildford). You will be required to assist the GSWs delivering the various therapeutic activities we run at the groups – such as making salt jars, memory boxes and other craft activities, attending a candle-lit ceremony, releasing a balloon with a personalised message. Additionally, volunteers would be expected to serve teas and coffees, wash up, chat to and assist the families attending the groups as required. It entails a commitment of one evening a week for seven-weeks plus a Saturday.

Frequency of volunteering opportunities?

One evening per week (from around 6-9pm) for six weeks, plus a shorter briefing beforehand and one Saturday (usually 9am-5pm). Once or twice a year. We emphasise the need to volunteers to commit to all sessions.

Where?  East Grinstead, Reigate or Merrow (Guildford) – volunteers usually select one location

Training required?

Yes – subject to completion of an application form, an interview, two references and an Enhanced DBS check – Grief Support Groups Volunteers will also be invited to attend a training session. Following this, they will meet the team of GSWs that they will be working with at the Grief Support Groups. The training covers the following subject areas:

Session 1:            Introduction to Jigsaw (South East) and an overview of the groups

Theories of grief and the impact of grief on families

Session 2:            Communicating with young people and adults

Child protection, confidentiality and self-care

Volunteer Administrator

We value the help of volunteers with administrative support in our East Grinstead head office.

Frequency of volunteering opportunities?

This can be on an ad hoc basis according to our needs or on an ongoing basis depending on the prospective volunteer’s availability.

Volunteer Administration Assistant

We have set this role up for volunteers who may be able to provide a longer-term commitment and who maybe looking for a more involved position. This would allow a prospective volunteer to benefit from being given responsibility for certain tasks.

Tasks could include:

  • Event preparations e.g. Conferences, HSLW stands, presentations, etc.
  • Preparation for our Family Grief Support Groups (held 4 times a year)
  • To evaluate and summarise feedback from groups and training
  • General admin tasks
  • Data entry

One-Off Project Based Administration Support

This role is for the volunteer who has a few hours a week spare to come in to our office to carry out a one of project, this could be 1 day a week over a set amount of weeks or until the task is done:

Typically, this would include tasks such as:

  • Archiving
  • Inputting data
  • Filing


Jigsaw (South East) head office, East Court Mansion, College Lane, East Grinstead RH19 3LT.

Training required?

No – to complete an application form, interview and to complete a DBS.

Community Fundraising Volunteer

We are always on the lookout for volunteers who would like to help with fundraising events, collections, or represent Jigsaw and talk about our work at fairs and so on. Alternatively, you could organise your own event to fundraise for Jigsaw (South East).

Frequency of volunteering opportunities?

This is on an ‘on demand’ basis according to our activities. Regular/typical options include:

  • Working as volunteer race marshal/registration staff at the Hever Castle Triathlon weekend in September (two shifts, 6am-11am or 11am-4pm)
  • Working as volunteer race marshal/registration staff at the Hever Castle Commando sports event during a weekend in November (two shifts, 6am-11am or 11am-4pm)
  • Christmas collections/carol singing locally
  • Serving cakes at Macmillan Coffee Morning-style events
  • Helping to look after a stand at profile-raising events
  • Corporate partner fundraising events
  • Helping with one-off tasks such as serving lunches at the grief support groups


Wherever our fundraising activities are taking place – Surrey, West Sussex and surrounds

Training required?

No – to complete an application form and to come to our offices for an informal chat to meet the fundraising coordinator.

 What next?

If any of these roles appeal to you, please call 01342 313895 or email [email protected] and request a Volunteer Application form



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